Quebec prices · CAD · GST/QST extra
Local prices.
Local prices.
Not US agency prices.
No hidden modules. No CA$90/user surcharge to unlock the obvious. No seat minimum — you never pay for empty seats. Yearly = -25% automatic. 14-day free trial, no credit card.
Complete CRM for solo professionals
Solo
29$
/ mo
CAD · billed yearly · CA$39/mo monthly · 1 user · no setup fee
Start
- 1 user · 500 contacts
- 1 pipeline · 1 audience · 10 products
- Native e-signing + client portal
- Stripe + QuickBooks
- Email support FR/EN, 24 h
★ Recommended
The whole toolkit, alone or as a team
Pro
29$
+ 19 $ / user / mo
CAD · billed yearly · CA$39 + CA$25/user monthly · no seat minimum
+ CA$139 one-time setup fee
Try 14 days
- From 1 user, up to 15 · 5,000 contacts
- 3 pipelines · 5 audiences
- Calendar + online booking link
- Recurring invoicing + custom fields
- Team goals + billable time + tickets
- Email support FR/EN, 24 h
Governance and compliance
Max
129$
+ 19 $ / user / mo
CAD · billed yearly · CA$172 + CA$25/user monthly · no seat minimum
+ CA$139 one-time setup fee
Choose Max
- From 1 user, up to 30 · 25,000 contacts
- 10 pipelines · 25 audiences
- Per-rep isolation (Max exclusive)
- No "Powered by" badge on client pages
- 100 products · 10 custom fields · unlimited automations
— 01
/ beyond self-service
Need hands-on setup?
CRM PME is built to be self-service: full docs, 14-day trial, email support for real bugs. No sales calls, no demos, no onboarding manager. If you need a done-for-you setup, see the Sur Mesure plan below — on selection.
Sur Mesure
By selectionFor organizations that prefer a hands-on setup over the self-service path. Send us a request form and we'll contact you to evaluate your needs. Each project is scoped individually after a short discovery exchange.
From CA$2,800
Project starting price · scoped after discovery
On selection.
CRM PME doesn't accept every mandate — we choose projects that match our expertise and capacity. Response time for inquiries: 5 business days.
— 02
/ compare plans
Plan vs plan,
Plan vs plan,
no surprise.
Feature
Solo
Pro ★
Max
Contacts
500
5 000
25 000
Users (seats)
1
1 – 15
1 – 30
Seat minimum
—
None
None
Quotes + invoices
✓
✓
✓
Native LCJTI e-signing
✓
✓
✓
Client portal
✓
✓
✓
Stripe payments
✓
✓
✓
QuickBooks sync
✓
✓
✓
Product/service catalog
10
25
100
Recurring invoicing
—
✓
✓
Auto reminders J+7/15/30
✓
✓
✓
Audiences Mailjet/Brevo
1
5
25
Automation rules
1
5
Unlimited
Multi-pipelines
1
3
10
Custom fields
—
3
10
Calendar + appointments
—
✓
✓
Online booking link (public page, no extra cost)
—
✓
✓
Team goals
—
✓
✓
Billable time tracking
—
✓
✓
Support tickets
—
✓
✓
Tenant branding (logo, name, brand on emails + portal + PDFs)
✓
✓
✓
Per-rep isolation
—
—
✓
No "Powered by CRM PME" badge on client-facing pages
—
—
✓
Support response
24 h
24 h
24 h
Uptime target (status page)
99,9 %
99,9 %
99,9 %
/ faq
Pricing — common questions
Are there hidden fees?
No. The displayed price is the final price (excluding GST/QST). All modules — e-signing, client portal, Stripe, auto-reminders, audiences, QuickBooks sync — are included in every plan. No add-on at CA$50/month to unlock the obvious.
Monthly or yearly?
Both. Yearly billing gets you a -25% discount automatically (vs the monthly rate). Switch anytime from the billing portal.
Why is there a setup fee on Pro and Max?
CA$139 one-time, paid at signup. It covers the inevitable onboarding load even on self-service plans (tenant provisioning, branding setup if needed, first 14 days of reserved support), and filters out tire-kicker signups that would otherwise consume support hours without converting. Solo has no setup fee because Solo configuration is minimal.
How does the base fee + per-user pricing work?
Pro and Max combine a flat plan fee with a per-user rate. Pro: CA$29 + CA$19 per user. Max: CA$129 + CA$19 per user. So Pro with 3 users is CA$29 + (3 x CA$19) = CA$86/month. The per-user rate is identical on both plans — moving up to Max never makes your people cost more, it only adds the governance layer (per-rep isolation, priority support).
Is there a seat minimum?
No. Pro and Max start at a single user. We think charging for empty seats is a trick, and we call out competitors who do it — so we do not do it either. A solo notary or a three-person practice can buy Max for the compliance features without paying for five seats.
What's the "fair use" policy for email support?
CRM PME is built and run by a small team (founder-led). To keep the service sustainable, we reserve the right to: (1) temporarily pause new signups if support load exceeds capacity, (2) announce 2 to 4 weeks per year of reduced service (vacation/leave) with extended response times (48-72h), (3) decline support for exotic configurations or out-of-scope requests and redirect to the Sur Mesure plan. We publish current status and any reduced-service windows on the /statut page. Full clause in our Terms of Service.
Can I cancel anytime?
Yes, in one click from the billing portal. Cancellation takes effect at the end of your current billing period. Your data stays in read-only export mode for 90 days (Law 25 art. 21 compliance).
What's the difference between Solo and Pro?
Solo: 1 user, flat CA$29, 500 contacts, 1 pipeline, 1 audience, 10 products/services — quotes, e-signing, client portal, Stripe, QuickBooks and auto-reminders all included. Pro adds, on top of higher quotas (up to 15 users, 5,000 contacts, 3 pipelines, 5 audiences, 25 products): calendar and appointments, the online booking link, recurring invoicing, custom fields, team goals, billable time tracking and support tickets. A solo professional can absolutely take Pro — at 1 user it is CA$48/month, and there is no seat minimum. Most people move up when they start booking appointments or billing monthly retainers.
What does Max add?
Per-rep isolation (each rep sees only their accounts) — the one feature exclusive to Max — plus higher quotas (up to 30 users, 25,000 contacts, 10 pipelines, 25 audiences, 100 products, 10 custom fields, unlimited automation rules) and removal of the "Powered by CRM PME" badge on client-facing pages and PDFs. The per-user rate is the same as Pro (CA$19): you are paying for the governance layer, not for your people. For agencies, law firms, accounting practices and field-service companies managing client data with strict access boundaries. Note: tenant branding (your logo + name + brand on emails, portal, PDFs) is included on every plan, not just Max.
Are taxes (GST/QST) included?
No, prices are pre-tax. Quebec customers pay 5% GST + 9.975% QST. Outside Quebec but inside Canada: GST + provincial sales tax as applicable.
How does seat counting work?
A seat = one active user with login access. Read-only or invitations don't count. Adding or removing seats is instant and prorated.
Do you offer a non-profit or startup discount?
Yes. Email [email protected] with proof of status — we extend ~30% off on most plans for registered Quebec non-profits and pre-revenue startups under 18 months old.
Can I get an invoice / pay by interac transfer?
Yearly plans yes — email [email protected] to receive an invoice payable by interac transfer or cheque. Monthly plans: credit card only via Stripe.
Are there volume discounts for agencies?
Yes. Agency plan (multi-tenant + reseller margins) starts at 5 tenants. Email [email protected] for details.
Do you offer demos or phone support?
No. CRM PME is built for self-service: full in-app documentation, 14-day free trial (no card) to test for yourself, and email-only support for real bugs and technical questions. We don't do sales demos, onboarding calls or phone support on standard plans. If you need a done-for-you setup, see the Sur Mesure plan above — submit a request form and we'll contact you to evaluate your needs (projects from CA$2,800, on selection).
What does email support cover exactly?
Real bugs, technical questions, billing issues, account recovery, security questions, data export requests. Reply within 24 business hours. It does NOT cover: how-to questions answered in the docs, custom configuration requests, training sessions, integration consulting, or workflow setup. The Sur Mesure plan covers those.